I did not get the activation or password reset email

Activation and password reset emails normally arrive within a minute or two. If yours has not, try these checks in order.

Step-by-step

1. Check Spam, Junk and Promotions

   Search your mailbox for “Hirencer”. Mark the email as Not spam if you find it there.

2. Check the email address

   A typo is the most common reason. Make sure you used the correct address.

3. Wait a few minutes

   Some mailboxes delay messages. Do not request many links in a row, because each new link replaces the older one.

4. Request a new link

   For activation use Resend activation email on the Register tab. For passwords use Lost your password?.

5. Add us to your contacts

   Add support@hirencer.com to your contacts or safe senders and try again.

6. Still stuck? Contact support

   Send us the email address you used and the time you tried. See How to contact Hirencer support.

Tips and good to know

• Corporate and school mailboxes sometimes block new senders.
• If you registered with Google you do not need an activation email.

Frequently asked questions