How to raise a complaint about content, an account, privacy or a Platform issue.
Grievance Officer
In line with the Information Technology Act, 2000 and the rules made under it, you can contact our Grievance Officer:
Grievance Officer, QuinPin LLP
Name: Nitish Gupta, Founder
Address: 303, Pati Gali, Bara Bazar, Bareilly, Uttar Pradesh, 243001, India
Email: support@hirencer.com (subject “Grievance”)
Hours: Monday to Saturday, 10:00 to 18:00 IST (excluding public holidays)
How we handle complaints
- We acknowledge your complaint within 48 hours and aim to resolve it within 15 days (or sooner where the law requires, for example within shorter periods for certain content takedown requests).
- Please include your name, account email, a clear description, links or screenshots, and what you want us to do.
- For privacy and data-rights requests you can also use Account Deletion & Data Requests.
- For copyright complaints see Copyright & IP Complaints.
If you are not satisfied
You may approach the relevant consumer, data-protection or other authority in your country, or the courts as set out in the Terms.
Contact us
QuinPin LLP, 303, Pati Gali, Bara Bazar, Bareilly, Uttar Pradesh, 243001, India
Email: support@hirencer.com · Or use the contact form.